Contact Us

We value your feedback, questions, and suggestions. Whether you've found an error, have a feature request, or just want to say hello, we're here to help!

How Can We Help?

OpenRue is committed to providing the best street directory experience. Here are some common reasons people contact us:

🐛 Report an Issue

Found incorrect street information, broken links, or technical bugs? Let us know so we can fix it quickly.

💡 Feature Requests

Have an idea to improve OpenRue? We love hearing suggestions from our users!

📍 Missing Data

Notice a street or city that's missing? We can investigate adding it to our database.

🤝 Partnerships

Interested in collaborating or using our data? Reach out to discuss opportunities.

Get in Touch

📧 Email Us

For any inquiries, questions, or feedback:

contact@openrue.com

We typically respond within 24-48 hours during business days.

Before You Contact Us

To help us assist you more quickly, please:

  1. Check our FAQ page - Many common questions are already answered there
  2. Be specific - Include URLs, city names, and street names when reporting issues
  3. Include screenshots - Visual examples help us understand problems faster
  4. Mention your browser - For technical issues, knowing your browser (Chrome, Firefox, etc.) helps

Data Corrections

If you've found incorrect street data or business information, remember that OpenRue uses OpenStreetMap data. For the fastest corrections:

  • Option 1: Edit directly on OpenStreetMap.org (free account required)
  • Option 2: ContactUs and we'll investigate updating the data

Changes made on OpenStreetMap will appear in OpenRue after our next data refresh (typically 7-30 days depending on the data type).

What to Expect

Response Time: We aim to respond to all inquiries within 1-2 business days. Complex technical issues may take longer to investigate and resolve.

Other Resources

Looking for answers? Try these resources first:

We're Here to Help!

Your feedback makes OpenRue better for everyone. Don't hesitate to reach out!